The fine print, upfront.

Booking & deposits

• All services require a credit card on file to secure your appointment. You will not be charged at the time of booking, but should you cancel late or no-show/no-call, you will be charged according to the terms set forth below.
• If a deposit is left, please note that deposits are non-refundable but are transferable to reschedule your appointment. A deposit ensures you are serious about your appointment and is applied toward the final cost of the procedure.
• As a courtesy, appointment confirmation messages are sent 48 hours in advance by both SMS and email to the contact information given at the time of booking. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.

Cancellations & no-shows

If you need to cancel or reschedule, we respectfully request you do so at least 48 hours in advance so we have the opportunity to schedule another client.

• Appointments can be canceled by you, the cardholder, without a cancellation fee if done a minimum of 48 hours before the scheduled start time of your appointment.
• If you cancel less than 48 hours before your scheduled day and time, you will forfeit your deposit and a new deposit will be required upon rebooking.
• If you, the cardholder, cancel your appointment with less than 24 hours notice, it is considered a late cancellation and is subject to a fee of up to 50% of the scheduled service(s).
• If you do not contact the business to cancel with a minimum of 48 hours notice and/or no-show for your appointment, you are subject to a fee of up to 100% of the scheduled service(s).
• If you cancel your 2nd session, we cannot guarantee we can get you back in quickly. You may have to wait another month (or more) to get back in!

Arrivals, lateness & forms

• If you are more than 15 minutes late, your appointment will be forfeited and you will have to rebook. We do back-to-back appointments daily, and in order to serve the volume of clients we have, there are no exceptions.
• Late arrivals impacting the completion of service are subject to being charged the full price of the scheduled service(s).
• Client forms need to be completed at least 72 hours prior to your appointment. Failure to complete forms could result in the rescheduling or cancellation of your appointment.

Studio policies

• Children are not allowed in the studio at any time.
• We cannot tattoo anyone who is pregnant.
• We cannot tattoo anyone under the age of 18.

Refunds